Shipping & Returns
Shipping Policy
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Delivery Areas: We currently deliver across Egypt and internationally.
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Processing Time: Orders are processed within 1-2 business days.
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Delivery Time: Expect delivery within 2–5 business days inside CAIRO and 7 working days outside CAIRO depending on your location.
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Shipping Fees: Flat rate or calculated at checkout.
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Courier Service: We partner with reliable couriers to ensure safe and timely delivery.
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International deliveries happen within 7 working days.
Return & Exchange Policy
We want you to love your scrubs, but if you don’t…
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Return Period: You may return or exchange items within 14 days of delivery, per the Consumer Protection Law No. 181 of 2018.
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Return is only acceptable if the product is in the original condition.
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Conditions: Items must be unused, unwashed, and in original packaging with tags attached.
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Refund process takes 10 working days.
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In case of return or exchange the customer will pay for delivery fees for the exchange shipment.
To initiate a return, contact us at [email/contact form] with your order number and reason for return.